Description About the Opportunity We have a fantastic opportunity for an Asset & Facilities Maintenance Administrator to join our Asset & Facilities Maintenance team at our Coppabella Village located approximately two hours inland from Mackay, QLD. The main responsibilities of this role are to provide administrative support to the General Manager, Asset Facilities & Maintenance and the Assistant Asset & Facilities Maintenance Manager to ensure the smooth and efficient operation of Asset & Facilities Maintenance. This is a permanent role on a 7:7 roster. What Civeo Can Offer You 7-7 lifestyle roster Annual Staff Retention Incentive Bonus paid Quarterly *Conditions Apply. Access to Civeo’s Employee Platform - The Civeo Hive - “Home of reward, recognition, wellness and exclusive staff discounts across hundreds of retailers”. Food and accommodation provided at our Villages (for those not living locally to the Village). Access to on-site recreational facilities including Gyms, Hubs, and Pools (may vary per Village). Access to wellbeing and employee programs including Employee Assistance Program (EAP) and on-site Health & Lifestyle Coordinators, providing personal exercise plans and nutritional education. About You To be successful, you will have: Experience with building maintenance administration An understanding of building maintenance priorities Excellent understanding of Microsoft Office Suite Experience with JDE desirable Demonstrated experience working successfully in a team Exceptional communication skills The ability to work well under pressure Remote work experience (highly regarded) Class C, Manual Driver’s Licence What's Next? Apply now! Securely upload relevant pre-employment documents including your relevant certifications and licences Consent to background checking including references and National Police Clearance Attend pre-employment medical assessment (to ensure we can keep you safe , we will book this at a location close to you) Start your new career and lifestyle with Civeo! About Us Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia. In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland. We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land. We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us. Stay Well. Work Well. Responsibilities People § To assist in ensuring human resource records, such as rosters, timesheets, annual leave requests and other records are maintained in an orderly fashion. § To handle any paperwork in connection with the recruitment of AFM staff. § To assist in communicating information about Civeo, team and company objectives and performance against them, brand standards, procedures and other relevant information in a standard format in a timely and consistent manner. § To always apply safe work practices to contribute to the safety culture at Civeo. Customers § To deliver excellent maintenance administrative services to guests and clients, in a timely manner, consistent with all relevant quality standards and service level agreements. § To be fully conversant with client contracted service levels and to reference these in maintenance allocations. § To facilitate and maintain a safe environment for our customers. Process To complete daily activity checklists as required. To raise and allocate jobs and work orders using a CMMS system, carrying out a high level of scheduling and planning to reduce travel time and costs. To undertake data entry of asset information into a CMMS system. To liaise with suppliers, trades persons and Village Management to ensure parts, equipment and stores are received in a timely manner. To provide a high level of contractor liaison. To assist in facilitating a safety culture. To assist Village management in maintaining, in existing Villages, and gaining in new Villages, all agreed health, safety, quality and environmental accreditations, including but not limited to AS/NZS 4801, OHSAS 18001, ISO 9001, ISO 22000 and HACCP. To ensure all health, safety, quality and environmental standards and legislation are strictly met, ensuring a safe environment for employees, customers, contractors and visitors, and promptly reporting any issues, potential issues or near miss events. To follow Standard Operating Procedures in all areas of AFM and to seek continuous improvements to processes and procedures. To demonstrate a professional, courteous and service based attitude. To ensure the efficient use of maintenance and other IT systems, including assisting in the training of the operations team in their use . To take part in Project Working Groups as required. Finance To assist the General Manager (AFM) in monitoring budgets on a periodic basis. To ensure all financial policies, procedures and processes are strictly implemented and adhered to, ensuring the highest standards of ethics and financial propriety, taking immediate action if any non-compliance is discovered. To facilitate random and programmed audit of AFM. To ensure efficient purchasing and procurement, liaising closely with Procurement where there are opportunities for volume discounts and improved supplier contracts. To ensure all documentation relating to OHS and food safety is completed and supplied by contractors before payment of invoices. Other § Any other required duties appropriate to the scope, nature and seniority of the role. Qualifications Professional Qualifications § Experience At least two years general office administration. Experience in a CMMS software package preferable. § A good knowledge of administrative practices and processes. Skills § Proficient with Microsoft Office software. Competency Behaviours Working with People · Meets all team deadlines and responsibilities · Listens to others and values opinions · Helps team leader to meet goals · Welcomes newcomers and promotes a team atmosphere. · Seeks win-win relationships Delivering Results and Meeting Customer Expectations · Builds customer confidence · Is committed to increasing customer satisfaction · Sets achievable customer expectations, assumes responsibility for solving customer problems, and ensures commitments to customers are met · Solicits opinions and ideas from customers · Responds to internal customers Following Instructions and Procedures · Sets specific requirements for all requests · Meets commitments and delivers solid results against expectations · Looks for ways to improve Coping with Pressures and Setbacks · Meets commitments, works independently, and accepts accountability. · Handles change, sets personal standards, and stays focused under pressure. · Meets attendance and punctuality requirements · Steps up when asked Relating and Networking · Can easily establish good relationships with customers and staff · Relates well to people at all levels · Has networked with a wide range of contacts · Is able to use humour to bring warmth to relationships with others Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. High level of general physical fitness, strength and health Entering and alighting from vehicles Lift, push, pull and carry up to approximately 5kgs Stand and walk for extended periods of time The ability to bend, stretch, twist, or reach with your body, arms, and legs. Climb, balance, and kneel Squat, crouch and sit Good hand eye coordination Reach above shoulder level, chest to shoulder level, below chest level and behind body Twist, turn and tilt neck Tolerate exposure to dust and chemicals Tolerate working in hot and cold temperatures and in wet conditions Walk up and down stairs Push a trolley Use a step ladder Operate a vehicle Perform foot pedal action Unimpaired vision (including with the aid of prescription eye glasses) Unimpaired hearing (including with the use of a hearing aid) Manual dexterity and strength – the ability to move hands and fingers to grasp, manipulate and assemble objects. Trunk strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without fatiguing. Tolerate any required personal protective equipment (PPE) such as gloves, or other PPE deemed necessary.
